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SJF Catering
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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
A room must be reserved with St. John Fisher's Events & Conferencing Department prior to a catering request with Fisher Dining Services. Their staff will need the following information: name of group, date of event, start and end time, approximate guest count, type of event and room set up. Events will help you determine the best location for your gathering.
You can plan the menu and by accessing the Catertrax website at sjf.catertrax.com. Once your order is placed, changes can be made via your order confirmation. If you need assistance or have questions, please contact the Catering Director at catering@sjf.edu or 585.385.8285.
The university's Events & Conferencing Department will discuss with you how they will set tables, chairs and AV. We can provide linen and/or skirting for guest, registration, award or speaker tables for a rental fee of $6.00/linen and $10.00/skirt. We will simply need to know the size and quantity of tables in need. Linen and skirting will be provided at no additional cost for any tables for food and beverage displays.
All buffets require a minimum of 25 guests. An additional $3.00pp will be applied for groups with 18-24 guests. Please contact the Catering Director if you have a small group and would like to know buffet alternatives.
Our staff will set up your catering event. They will return to pick up equipment and leftover food in a timely manner. For larger and service-required events, the Catering Director will discuss staff requirements to orchestrate your event. Staffing fees will be applied based upon the size and length of your event. Additional fees will be applied for service on observed holidays.
Our menu pricing includes paper goods and upscale plasticware. You can upgrade your event to include China, glassware and silverware for an additional rental. Quotes are available upon request.
Please contact the Catering Director to discuss your event decor and budget.
We appreciate advance bookings with updated guest counts one week prior to your event. We realize last-minute events are a reality and would like to keep 24 hour in advance orders to a minimum. Catertrax will not allow events to be booked less than 3 business days prior to your event. Please email or call the Catering Director for direction to submit these requests.
Tracking via your Catertrax order is crucial to updates and change requests. We appreciate an estimated guest count one week in advance, particularly for advanced placed event orders. Please submit your guaranteed number of guests three working days prior to your event. If not, the event will be invoiced for the last estimate specified in the Catertrax Event Order. If the actual number of guests exceeds the guaranteed guest count, every effort will be made to accommodate the additional guests (menu substitutes may be required).
All events to be paid from a St. John Fisher University Account will require an account number (FOAP) at the time of ordering. Pre-planning is always appreciated. If you are ready to place an order but do not have your FOAP number, please contact the Catering Director. Upon completion of the event, a final invoice will be emailed to Accounts Payable. Accounts Payable will load the invoice into Fishermart for your approval and payment. If you find an error in the billing, please reach out to the Catering Director and Accounts Payable within 3 business days. Payment will be paused until the error is corrected and the bill is resent for processing.
All organizations that are NYS tax exempt must provide Fisher Dining Services with a copy of the certificate upon booking. State and local taxes will be added to invoices of individuals or groups not-exempt from such tax.
Fisher Dining will accept credit card payments via Catertrax only. You can upload your information into our secured wallet. External groups are subject to $50.00 set up fee or 20% administrative fee, whichever is greater. A 50% advance deposit is required upon booking and final payment is due three business days prior to your event. You will be contacted prior to your credit card processing.
